What are peptides?
Peptides are short chains of amino acids that serve as building blocks for proteins in the body. They play crucial roles in various biological processes and are used extensively in scientific research.

What is the quality of your peptides?
All US Peptide Co products undergo rigorous third-party laboratory testing. Each order includes a Certificate of Analysis (COA) verifying purity and composition. Our peptides are stored in lyophilized powder form at or below -20°C to maintain optimal quality.

Are your peptides for human consumption?
No. US Peptide Co provides peptides exclusively for research purposes only. Our products are not intended for human or veterinary use, diagnostic procedures, or any application outside of a controlled laboratory setting.

How are your peptides stored?
Our peptides are maintained as lyophilized (freeze-dried) powder at or below -20°C prior to shipping. This format ensures maximum stability and shelf life

What is the minimum age to purchase from US Peptide Co?
Customers must be at least 21 years of age to purchase from US Peptide Co.

Do you offer volume discounts?
Yes! We offer tiered discounts based on order quantity:
– 5 items = 5% off
– 10 items = 10% off
– 15 items = 15% off

Do you offer subscription options?
Currently, we do not offer subscription-based purchasing. All orders are processed as one-time purchases.

What payment methods do you accept?
We accept all major credit cards through our secure ecommerce platform. Multiple payment options are available, and all payment processing complies with PCI and DSS standards.

Shipping & Delivery

How quickly will I receive my order?
Orders are typically processed within 1-2 business days. Domestic shipping within the contiguous United States is handled via USPS or FedEx with 2-day delivery service.

How are products packaged for shipping?
Our peptides are carefully packaged to maintain product integrity during transit. All products are stable at room temperature for shipping purposes and maintain stability for up to 24 months.

Will temperature affect my order during shipping?
Our peptides are stable at room temperature during the shipping process. No special temperature control is required for standard shipping timeframes.

Returns & Refunds

What is your return policy?
All sales are final. We do not accept returns due to the nature of our research products.

Can I cancel or change my order?
Order cancellations or changes are only possible before your order has been shipped. Please contact customer support immediately if you need to make changes.

Customer Support

How can I contact customer support?
Our dedicated support team is available through multiple channels:
– Email: [support@uspeptideco.com]
– Website chat
– Contact form on our website

Do you provide documentation with your products?
Yes, each order includes a Certificate of Analysis (COA) verifying the purity and composition of your peptides. We also provide comprehensive technical documentation for each product.

How can I stay updated on new products and promotions?
Subscribe to our newsletter on the website to receive updates on new research peptides, special promotions, and educational content.

Technical Information

Do you provide calculation assistance for research applications?
Yes, we offer a Peptide Calculator tool on our website to assist with peptide selection and concentration calculations for research purposes.

Where can I find more information about specific peptides?
Each product page contains detailed technical information, including molecular structure, sequence, and research applications. We also provide regular educational content through our blog and social media channels.

Are your peptides tested?
Yes, all our peptides undergo comprehensive third-party testing through Freedom Diagnostic Testing. Certificates of Analysis are provided with each order, verifying purity and composition.

Legal & Compliance

What are the terms of service for using US Peptide Co products?
Our products are strictly for research purposes only. By purchasing from US Peptide Co, you agree to use our products solely for laboratory research and not for human consumption, veterinary use, or diagnostic procedures. Full terms of service are available on our website.

How do you handle customer data?
We take data privacy seriously. All customer information is securely stored and never sold or shared with third parties. Our payment processing complies with all PCI and DSS standards.

What is the difference between pharmaceutical peptides and research peptides?

There are important distinctions between pharmaceutical and research peptides:

Pharmaceutical Peptides: These are FDA-approved medications prescribed by licensed healthcare providers for specific medical conditions. They undergo extensive clinical trials, are manufactured under strict pharmaceutical GMP standards, and are intended for human therapeutic use.

• Research Peptides: The products offered by US Peptide Co are exclusively research peptides, which are designed and sold solely for laboratory research purposes. These peptides:
  • Are labeled “not for human consumption”
  • Are sold only to qualified researchers
  • Have not undergone FDA approval for human use
  • Are intended for in-vitro scientific investigation only

Is US Peptide Co a 503a or 503b compounding facility?

No, US Peptide Co is not a 503a or 503b compounding pharmacy or facility. We do not compound medications for human use. 503a and 503b facilities operate under specific FDA regulations to prepare customized medications for patients with prescriptions. As a research peptide supplier, we operate under a completely different business model focused exclusively on providing materials for laboratory research purposes.

Why do you only sell research peptides?

US Peptide Co is dedicated to supporting scientific advancement through high-quality research materials. We focus exclusively on providing research-grade peptides to the scientific community for laboratory investigation. Our products are not intended for human consumption or clinical applications.

Can research peptides be used for personal use?

No. Our research peptides are strictly sold for laboratory research purposes only. By purchasing from US Peptide Co, customers agree to use our products solely for in-vitro research and not for human consumption, veterinary applications, or diagnostic procedures. Using research peptides for personal consumption carries significant health and legal risks.

Do you ship internationally?

Currently, US Peptide Co does not ship research peptides to other countries. We exclusively serve the domestic United States market at this time.